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We're here to assist you with any inquiries, whether you need help with an order, have a question about our jewelry, or simply want to share feedback. Reach out to us through the form below, or use the contact information provided. We look forward to connecting with you!
Our Contact Information:
Email: [email protected]
Phone: (530) 703-9994
Address: 1799 Old Bayshore Hwy, Burlingame CA 94010
Business Hours:
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Why is there a monthly membership fee?
Your membership includes monthly tasting samples, professionally printed business cards, a personalized referral page, sales tracking, marketing materials, commission administration, order fulfillment, and customer support.
You are receiving a personalized business and product-sharing kit—not simply paying for an affiliate link.
Yes. Every soft-baked artisan cookie is individually sealed to preserve freshness and make sharing easy.
Do I need to purchase or store inventory?
No. You receive tasting samples to share, but you do not purchase or store customer inventory. Crown & Crumb fulfills eligible customer orders placed through your link or QR code.
What is printed on my business cards?
Your cards include your name, Independent Crown & Crumb Ambassador title, unique QR code, personal referral link, and Crown & Crumb product information.
How do customers purchase from me?
Customers scan your QR code or visit your personal referral link. They place their order directly with Crown & Crumb, and eligible purchases are tracked to your Ambassador account.
Do I receive tasting samples every month?
Yes. The standard membership includes 24 bite-size tasting samples monthly. The optional Pro membership includes 48.
Can I order more business cards and sample kit?
Yes. Your first standard Business Kit includes 50 cards. Additional cards and sample kit can be reordered when needed. Pro members receive 100 cards and 48 sample kit initially and complimentary scheduled reprints.
How is my commission calculated?
Commission is calculated on the qualifying product subtotal after discounts. Shipping charges, sales tax, refunded orders, canceled orders, and chargebacks do not qualify for commission.
When will I receive my commission?
Approved commissions are paid according to the payment schedule stated in the Crown & Crumb Ambassador Agreement after the applicable return and cancellation period.
Do I earn money by recruiting other Ambassadors?
No. Crown & Crumb pays commissions on eligible customer product purchases—not Ambassador recruitment.
Will I automatically be upgraded to the $99 Pro plan?
No. Your membership remains at $49.99 per month unless you personally choose to upgrade.ullets, italics or bold, and add links.
Can I cancel my membership?
Yes. You can cancel before your next renewal date to prevent the next recurring charge.
Is income guaranteed?
No. Crown & Crumb provides the samples, business cards, marketing tools, tracking technology, products, and fulfillment. Your results depend on your activity and eligible customer purchases.
Frequently Asked Questions
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